Friday, February 3, 2017

Business Process Improvement Phoenix Goes Back To The Basics

By Martha Sullivan


There comes a time in your profession/career wherein you must make a choice: and you can decide to either choose to "glow" or "grow" when choosing a career path. Growing signifies that you are ready to take on new challenges and bigger responsibilities. You are ready to step out of your current position and move up to a bigger stage. Glowing on the other implies that you opt to stay behind to sharpen and improve your skills further in your specific field. While other organizations opt to grow, allow your firm to glow with the use of business process improvement Phoenix and be the best organization within your field.

However you choose to take a time out it is essential that you are open to ideas. Some will be great, some will be poor and some will be so far off the mark you will wonder if you and the person suggesting them are having the same conversation! That said, the ability to be flexible, get involved and enjoy the conversations around improvement can lead you off on all sorts of tangents that can eventually bring you full circle to a brilliant idea. The main point is that you need to be willing to take the time out to have this conversation and not feel under pressure to generate the next big idea.

Business Process Improvement (BPI) is a method in which many companies improve upon their venture when improvement is needed. BPI is a systematic method of helping organizations to achieve more efficient results within the business model. The method was first documented by H. James Harrington in the book "Business Process Improvement" in 1991.

BPI reduces the cost to run a venture and the cycle time by as much as 90% and improves overall quality of the investment venture by over 60%. The method works for any type of venture, be it a-for- profit organization, non-profit organization or some other type of association. It was the first methodology that address the service and support process of the venture and was developed at IBM at the request of the president, John F. Akers.

The method expresses ownership quite well. By effectively identifying the departments that are not meeting expectations, you can easily pinpoint the areas for development. These key points that business process improvement gives focus on can help guide your company to operate at optimum efficiency. Each department should be owned by its heads and the staff manning it. There should be a sense of responsibility and accountability among and between them.

If you aren't sure of what you need to discuss then create a rota of topics and use that as a stimulation tool to create a focus that will serve your discussions. Many people who participate in continuous improvement conversations are unsure of why they are there and don't engage fully. Having a focus is one way around this and obviously can improve the results you can generate.

So if you are looking to improve a process in your business, be it a production or a service, then consider scheduling some time outs to have the conversations. If you introduce certain tools such as mapping, nominal group technique and brainstorming you can make the sessions even better, but the key is to make the time in the first place.

So, what do you think? Is this a sheer reaction to situations and will top-down, large- scale change initiatives return? Is this the new norm for organizations when it comes to venture and practices improvement?




About the Author:



No comments:

Post a Comment